Returns Policy

Overview

At QUARIONTHIX, we are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. This Returns Policy outlines your rights to return products to QUARIONTHIX in a safe and efficient manner.

Return Conditions

• Items must be returned within 30 days of receipt.
• Products should be unused and in the original packaging.
• A receipt or proof of purchase is required for all returns.

Non-Returnable Items

Certain items are not eligible for return including perishable goods, custom-made products, and items on clearance.

Return Process

1. Contact our support team at [email protected] to initiate a return.
2. Pack the items securely in the original packaging, if possible.
3. Include the receipt or proof of purchase.
4. Send the package to our returns address: 1234 Quarionthix Lane, Suite 101, San Francisco, CA 94102, USA.

Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Refunds typically take 5-7 business days to process.

Exchanges

If you need to exchange an item due to it being defective or damaged, please contact us with the details of the product and the defect.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.